Money Back Guarantee

We have great confidence in our product and the results it can give you. We guarantee that your teeth will be a minimum of 2 shades lighter after using our SmartWhite Teeth Whitening Kit. If for any reason you find that this is not case for you, please follow these instructions to claim 100% of your money back.

  • Take a time stamped photo of your teeth the first day you start using the kit.
  • Follow the instructions in the user manual and use the kit for 6 consecutive days.
  • After the final application on the 6th day, take a photo of your teeth and used gel pens. All pictures need to be time stamped.
  • Email the above information to

The money back guarantee is only valid for your first purchase and does not apply to any future purchases. We will aim to process your claim within 3 working days from the date of receipt. To qualify for this guarantee, you will need to make your claim within 30 days of receiving your product. It is essential that all images are time stamped otherwise the claim cannot be processed. reserves the right to reject a claim if the supporting evidence is not factual (i.e. not time stamped) or we are not satisfied with the information.

To return your product, you should mail your product to our store address (will be provided in email).

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.



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